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Acentra Health - Beneficiary and Family Centered Quality Improvement Organization (BFCC-QIO)
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Public Service Announcements
We are the Medicare Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. Welcome!

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resources for the media

To learn more about Acentra Health services for people who have Medicare or to access additional media resources, click on the button below.

Media Resources

media contact

Scott Fortin, MBA
Manager, Marketing and Communications
scott.fortin@acentra.com

overview

The two public service announcements (PSAs) provide information for people with Medicare about their Medicare Rights.

  • PSA 1 Topic: Immediate Advocacy services, which allow Acentra Health to act as an intermediary to resolve medical issues between providers and patients.
  • PSA 2 Topic: Discharge and skilled service termination appeals, which allow people with Medicare to appeal if they do not feel their medical services should end.

The Spanish PSAs are translations of the English ones.

instructions

  • Please click links below to download the PSAs for your region. PSAs are provided as MP3 files, and transcripts are provided as PDF files.
  • We would appreciate it if you would share information about when PSAs are played on your station. Having these statistics will help measure success of our goal of increasing awareness about Medicare rights. You can email QIOCommunications@acentra.com.
  • You can also send an email if you want to request a custom PSA for your station.

region 1 [ct, ma, me, nh, ri, vt]

English

Spanish


region 4 [al, fl, ga, ky, ms, nc, sc, tn]

English

Spanish


region 6 [ar, la, nm, ok, tx]

English

Spanish


region 8 [co, mt, nd, sd, ut, wy]

English

Spanish


region 10 [ak, id, or, wa]

English

Spanish




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