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Check Your Case Status We are the Beneficiary and Family Centered Care Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. |
PLEASE NOTE: Higher-Weighted DRG Reviews are coming soon to Acentra Health. We will complete reviews for Regions 1,4,6,8, and 10. Please ensure that your contact information is up to date for medical record requests.
HOLIDAY HOURS: On Thanksgiving Day (November 27), Acentra Health’s office hours are 10:00 am to 4:00 pm local time (Eastern, Central, Mountain, Pacific, Alaska, and Hawaii-Aleutian time). For more information about office hours, visit our Contact Us page.
Same website address, but with a new look! Our updated website is coming soon! We’re getting ready to launch a redesigned website. Please note that while our site will look different, all previous information will remain available. Our Case Status Tool will continue to function and provide the same results 24/7.
case status tool
Please note: All times in Case Status results are Eastern Time.
Use this tool for appeal cases with the following case ID format:
2019MMDD_appeal number_patient’s first and last initial
Appeal Case ID Example: 20190714_23_JD
video: using the case status tool
resource spotlight: newsletters
a newsletter for healthcare providers and stakeholdersCase Review Connections provides information about Acentra Health and the services provided for people who have Medicare and updates from the Centers for Medicare & Medicaid Services (CMS). View past issues: Case Review Connections
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a newsletter for people who have medicareOn the Healthcare Front includes topics such as news and information about Medicare, details about Acentra Health's free services, and monthly health observances. View past issues: On the Healthcare Front |
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