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Check Your Case Status We are the Beneficiary and Family Centered Care Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. |
Hurricane Francine: Please contact Acentra Health toll-free at 888-315-0636 if you have questions or concerns related to BFCC-QIO services, as the active storm system may impact them. Emergency information (including Kidney Community Emergency Response Program to assist dialysis and kidney transplant patients in case of an emergency or disaster) for impacted states is available by clicking on your state in the map below. For people who have Medicare, Acentra Health has staff to help resolve concerns quickly through Immediate Advocacy.
case status tool
Use this tool for appeal cases with the following case ID format:
2019MMDD_appeal number_patient’s first and last initial
Appeal Case ID Example: 20190714_23_JD
video: using the case status tool
resource spotlight: newsletters
information for healthcare providersA newsletter for healthcare providers Case Review Connections will give you a glimpse into Acentra Health and the services provided and updates from the Centers for Medicare & Medicaid Services (CMS). Do you want to see a copy of the newsletter before you sign up? View past issues: Case Review Connections
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information for people who have medicareA newsletter for people who have Medicare On the Healthcare Front includes topics such as news and information about Medicare as well as details about Acentra Health's free services. Do you want to see a copy of the newsletter before you sign up? View past issues: On the Healthcare Front |
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