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Check Your Case Status We are the Beneficiary and Family Centered Care Quality Improvement Organization, working to improve the quality of care for Medicare beneficiaries. Our site offers beneficiary and family-centered care information for providers, patients, and families. |
hurricanes
Healthcare providers, please contact Acentra Health toll-free at 888-317-0751 if you have questions or concerns related to BFCC-QIO services, as they may be impacted by Hurricane Helene or Hurricane Milton. For people who have Medicare, Acentra Health has social workers and representatives to help resolve concerns quickly through Immediate Advocacy. Emergency information for impacted states is available by clicking on your state in the map below.waivers for hurricane helene
The Centers for Medicare & Medicaid Services (CMS) has waivers available in support of Medicare beneficiaries in the states of North Carolina, Georgia, Florida, South Carolina, and Tennessee. Please visit the CMS Current Emergencies page for details.
case status tool
Use this tool for appeal cases with the following case ID format:
2019MMDD_appeal number_patient’s first and last initial
Appeal Case ID Example: 20190714_23_JD
video: using the case status tool
medicare's open enrollment period: news you can use
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Each year, the Medicare Open Enrollment period takes place from October 15 through December 7. This is an important time for people who have Medicare because the this period of time allows you to review and make changes to your current Medicare coverage. Visit our Medicare Open Enrollment page for information you can use to help you make important healthcare coverage decisions. If you are a healthcare provider or Acentra Health stakeholder/partner, please share this information with your patients and communities. |
medicare open enrollment is from october 15 through december 7.Get the information you need to help you make informed decisions. |
